.page-faq {
  --faq-block-gap: 68px;
  --faq-answer-line: rgba(200, 145, 47, 0.55);
  --faq-soft-line: rgba(79, 107, 82, 0.22);
  background: var(--cream);
  color: var(--stone);
}

/* ---------- 页头 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background: var(--cream);
  border-bottom: 1px solid var(--line);
  padding: 84px 0 60px;
}

.page-faq .faq-hero__bg {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  opacity: 0.28;
  pointer-events: none;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(180deg, rgba(242, 237, 227, 0.82) 0%, rgba(242, 237, 227, 0.93) 58%, var(--cream) 100%);
  pointer-events: none;
}

.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero .eyebrow {
  margin-top: 26px;
  color: var(--amber);
  letter-spacing: 0.16em;
  font-size: 12px;
  text-transform: uppercase;
}

.page-faq .faq-hero h1 {
  margin: 14px 0 0;
  max-width: 21ch;
  font-family: var(--font-serif);
  font-weight: 700;
  font-size: clamp(28px, 5.2vw, 50px);
  line-height: 1.24;
  letter-spacing: -0.01em;
  color: var(--ink-green);
}

.page-faq .faq-hero .lede {
  margin: 22px 0 0;
  max-width: 38em;
  font-size: 16px;
  line-height: 1.8;
  color: var(--stone);
}

/* ---------- 筛选 ---------- */
.page-faq .faq-tools {
  padding: 52px 0 0;
}

.page-faq .faq-tools__title {
  margin: 0 0 16px;
  font-family: var(--font-sans);
  font-size: 14px;
  font-weight: 500;
  letter-spacing: 0.1em;
  color: var(--moss);
}

.page-faq .faq-filterbar {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--faq-soft-line);
}

.page-faq .filter-btn {
  font-family: var(--font-sans);
  font-size: 14px;
  line-height: 1.4;
  padding: 8px 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: transparent;
  color: var(--ink-green);
  cursor: pointer;
  transition: background-color 0.2s var(--ease), color 0.2s var(--ease), border-color 0.2s var(--ease);
}

.page-faq .filter-btn:hover {
  border-color: var(--amber);
  color: var(--amber);
}

.page-faq .filter-btn[aria-pressed="true"],
.page-faq .filter-btn.is-active {
  background: var(--amber);
  border-color: var(--amber);
  color: var(--ink-deep);
  font-weight: 600;
}

/* ---------- 问题流 ---------- */
.page-faq .faq-stream {
  display: flex;
  flex-direction: column;
  gap: var(--faq-block-gap);
  padding: 60px 0 76px;
}

.page-faq .faq-block__head {
  padding-bottom: 16px;
  border-bottom: 1px solid var(--faq-soft-line);
}

.page-faq .faq-block__no {
  display: inline-block;
  font-size: 12px;
  letter-spacing: 0.2em;
  color: var(--amber);
}

.page-faq .faq-block__title {
  margin: 8px 0 0;
  font-family: var(--font-serif);
  font-weight: 700;
  font-size: 26px;
  line-height: 1.32;
  letter-spacing: -0.01em;
  color: var(--ink-green);
}

.page-faq .faq-block__desc {
  margin: 8px 0 0;
  max-width: 34em;
  font-size: 14px;
  line-height: 1.75;
  color: var(--moss);
}

.page-faq .faq-list {
  margin-top: 18px;
}

.page-faq .faq-item {
  border-bottom: 1px solid var(--faq-soft-line);
  border-left: 3px solid transparent;
  transition: border-left-color 0.2s var(--ease), background-color 0.2s var(--ease);
}

.page-faq .faq-item:hover {
  border-left-color: var(--amber);
  background: rgba(200, 145, 47, 0.05);
}

.page-faq .faq-q {
  display: grid;
  grid-template-columns: 40px 1fr 22px;
  align-items: center;
  gap: 12px;
  width: 100%;
  padding: 20px 16px;
  border: 0;
  background: none;
  text-align: left;
  font: inherit;
  font-size: 16px;
  font-weight: 600;
  line-height: 1.6;
  color: var(--ink-green);
  cursor: pointer;
}

.page-faq .faq-q__idx {
  font-size: 13px;
  letter-spacing: 0.06em;
  color: var(--amber);
}

.page-faq .faq-q__text {
  font-family: var(--font-sans);
}

.page-faq .faq-a {
  margin: 0 24px 0 56px;
  padding: 2px 0 24px 16px;
  border-left: 2px solid var(--faq-answer-line);
  max-width: 40em;
  font-size: 16px;
  line-height: 1.8;
  color: var(--stone);
}

.page-faq .faq-a p + p {
  margin-top: 14px;
}

.page-faq .faq-ref {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.02em;
  color: var(--moss);
}

.page-faq .faq-ref__arrow {
  color: var(--amber);
  margin-right: 4px;
}

.page-faq .faq-ref a {
  color: var(--ink-green);
  text-decoration: none;
  border-bottom: 1px solid var(--gold-line);
  transition: color 0.2s var(--ease), border-color 0.2s var(--ease);
}

.page-faq .faq-ref a:hover {
  color: var(--amber);
  border-bottom-color: var(--amber);
}

/* ---------- 工单提交 ---------- */
.page-faq .faq-ticket {
  background: var(--ink-green);
  border-top: 1px solid var(--ink-deep);
  padding: 72px 0 84px;
  color: var(--cream);
}

.page-faq .faq-ticket .eyebrow {
  color: var(--amber-light);
  letter-spacing: 0.16em;
  font-size: 12px;
  text-transform: uppercase;
}

.page-faq .faq-ticket .section-title {
  margin: 12px 0 0;
  font-family: var(--font-serif);
  font-weight: 700;
  font-size: clamp(24px, 3.4vw, 32px);
  line-height: 1.34;
  letter-spacing: -0.01em;
  color: var(--cream);
}

.page-faq .faq-ticket .lede {
  margin: 18px 0 0;
  max-width: 38em;
  font-size: 16px;
  line-height: 1.8;
  color: rgba(242, 237, 227, 0.82);
}

.page-faq .faq-ticket__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 40px;
  align-items: start;
}

.page-faq .faq-need {
  list-style: none;
  margin: 30px 0 0;
  padding: 0;
  display: grid;
  gap: 0;
}

.page-faq .faq-need__item {
  display: grid;
  grid-template-columns: 72px 1fr;
  gap: 16px;
  align-items: baseline;
  padding: 16px 0;
  border-top: 1px solid rgba(242, 237, 227, 0.18);
}

.page-faq .faq-need__item:last-child {
  border-bottom: 1px solid rgba(242, 237, 227, 0.18);
}

.page-faq .faq-need__k {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.1em;
  color: var(--amber-light);
}

.page-faq .faq-need__item p {
  margin: 0;
  font-size: 15px;
  line-height: 1.75;
  color: rgba(242, 237, 227, 0.86);
}

.page-faq .faq-ticket__stat {
  margin: 28px 0 0;
  font-family: var(--font-mono);
  font-size: 14px;
  letter-spacing: 0.03em;
  color: var(--amber-light);
}

.page-faq .faq-ticket__cta {
  margin: 24px 0 0;
}

.page-faq .faq-ticket__shot {
  margin: 0;
  max-width: 340px;
  border: 1px solid rgba(200, 145, 47, 0.4);
  background: var(--ink-deep);
  overflow: hidden;
  box-shadow: var(--shadow);
}

.page-faq .faq-ticket__shot img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 4;
  object-fit: cover;
}

/* ---------- 响应式 ---------- */
@media (max-width: 700px) {
  .page-faq {
    --faq-block-gap: 52px;
  }

  .page-faq .faq-hero {
    padding: 60px 0 42px;
  }

  .page-faq .faq-hero h1 {
    max-width: none;
    font-size: 27px;
  }

  .page-faq .faq-q {
    grid-template-columns: 30px 1fr 18px;
    gap: 8px;
    padding: 16px 10px;
    font-size: 15px;
  }

  .page-faq .faq-a {
    margin: 0 12px 0 32px;
    padding-left: 14px;
    font-size: 15px;
  }

  .page-faq .faq-block__title {
    font-size: 22px;
  }

  .page-faq .faq-tools {
    padding-top: 40px;
  }

  .page-faq .faq-need__item {
    grid-template-columns: 1fr;
    gap: 6px;
  }

  .page-faq .faq-ticket {
    padding: 56px 0 64px;
  }

  .page-faq .faq-ticket__shot {
    max-width: 100%;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-ticket__grid {
    grid-template-columns: 1.35fr 0.65fr;
    gap: 64px;
  }

  .page-faq .faq-block__head {
    display: grid;
    grid-template-columns: 56px 1fr;
    grid-template-areas:
      "no title"
      "no desc";
    column-gap: 16px;
    align-items: baseline;
  }

  .page-faq .faq-block__no {
    grid-area: no;
  }

  .page-faq .faq-block__title {
    grid-area: title;
    margin-top: 0;
  }

  .page-faq .faq-block__desc {
    grid-area: desc;
    margin-top: 6px;
  }
}
<<<END>>>